Terms of service

By using this website and placing an order, you agree to these terms.

Eligibility

You must be at least 18, or have permission from a parent or guardian, to purchase from this store.

Products

We try to display colours and details as accurately as possible, but your screen may render them differently. Product images are illustrative.

Pricing

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We may change prices at any time without notice. If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order and refund you in full.

Orders

We reserve the right to refuse or cancel any order, including where we suspect fraud, where stock is unavailable, or where a pricing error has occurred. If we cancel a paid order, you'll be refunded in full.

Payment

Payments are handled by third-party processors. By paying, you confirm you're authorised to use the payment method provided.

Product use

Our products are intended for ordinary personal use as described on the product page. Follow the usage instructions supplied. Cosmetic products should be patch-tested before first use. Our heat patches are comfort products, not medical devices, and are not intended to diagnose, treat, or cure any condition. If you have a health concern, speak to a qualified doctor.

Intellectual property

All content on this site — text, images, logos, layout — belongs to Soreli or our licensors and may not be reproduced without permission.

Limitation of liability

To the extent permitted by law, our liability for any claim relating to an order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of Delhi.

Contact

Email: itsnotvasu@gmail.com
Phone: +91 96500 73371
Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST